1. Responsible Party

The Responsible Party (Controller) for data processing is:

Leosteph Healthcare (Pty) Ltd

406 Boland Street,
Garsfontein,
Pretoria
0042

Reg No: 2016/313943/07

VAT No: 4780277770

Email: contact@funghiclear.za

2. Personal Information We Process

In accordance with the Protection of Personal Information Act (POPIA), we may process the following categories of personal information:

• First and last name
• Billing and shipping address
• Email address
• Telephone number
• Payment-related data (processed by secure third-party payment providers)
• IP address
• Order and transaction history
• Correspondence with customer support
• Device and browser data

3. Purpose of Processing

Your personal information is processed for the following purposes:

• Processing and delivering orders
• Managing payments, refunds, and collections
• Customer communication and support
• Compliance with South African legal and tax obligations
• Fraud prevention and security
• Website optimization and analytics

4. Legal Basis for Processing

We process personal information based on:

• Contractual Necessity: To carry out the sale and delivery of products.
• Legal Obligation: To comply with South African laws (e.g., SARS requirements).
• Legitimate Interests: For business operations, security, and marketing.
• Consent: Where you have explicitly opted in (e.g., newsletters or marketing cookies).

5. Payment Providers

Payments are processed via secure third-party providers. Depending on your choice, these may include:

• Major Credit Card providers (Visa/Mastercard)
• Local South African payment gateways (e.g., PayFast, Ozow, or Peach Payments)
• International providers like PayPal, Apple Pay, and Google Pay

We do not store complete credit card or banking details on our servers.

6. Shipping Partners

To deliver your order, we share necessary personal information (name, address, phone number) with our logistics partners, such as DHL or local South African couriers.

7. Cookies and Tracking

We use functional, analytical, and marketing cookies. You can manage your cookie preferences via your browser settings or our website's consent banner.

8. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by South African law (e.g., the Companies Act and tax laws require retention for up to 7 years).

9. Data Security

We implement appropriate, reasonable technical and organizational measures as required by POPIA to secure the integrity and confidentiality of personal information and to prevent loss, damage, or unauthorized access.

10. Data Sharing and International Transfers

Personal information is shared only with operators (service providers) necessary for:

• Order fulfillment and shipping
• Payment processing
• Legal compliance

If data is transferred outside of South Africa, we ensure the recipient is subject to laws or agreements that provide an adequate level of protection similar to POPIA. We never sell your personal information.

11. Your Rights (POPIA)

Under POPIA, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate data.
• Objection: Object to the processing of your data for specific purposes.
• Deletion: Request the destruction or deletion of your record (subject to legal retention requirements).
• Withdraw Consent: Withdraw any consent previously given for marketing.

Requests can be sent to: contact@funghiclear.za

12. Complaints

If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Regulator (South Africa).

Website: https://inforegulator.org.za/

Email: enquiries@inforegulator.org.za

13. Changes

This Privacy Policy may be updated periodically. The latest version is always available on funghiclear.za.

14. Contact

For privacy-related questions or to contact our Information Officer, please email:

contact@funghiclear.za